FAQ
FAQ
How to purchase goods?
※ All prices on this site are in New Taiwan Dollars (NTD).
1. Choose your desired product, select the size, and enter the purchase "quantity".
2. Click "Add to Cart" to add the item to your shopping cart. You can then choose to "Checkout" or continue shopping.
3. Click the shopping cart icon to go to the [Shopping Cart] page. Confirm that the items you wish to purchase are correct. If you have any remarks, please fill them in the "Product Notes" field.
4. Select the invoice type and check "I agree that when processing returns/exchanges, the company will handle the sales certificate (invoice processing/sales allowance) on my behalf to expedite the process."
5. Select the shipping method. Click "Store Pickup - Payment on Pickup" and choose a pickup store, or click "Home Delivery - Pre-payment Required".
6. Click "Checkout" to go to the [Checkout Information] page.
7. Please follow these steps: 1. Fill in your email address, 2. Confirm the shipping method, 3. Fill in the shipping address, 4. Check "Save this information for future checkouts".
8. Click "Proceed to Shipping Information" to go to the [Shipping Information] page.
9. The system will automatically calculate shipping fees based on your chosen shipping method. Confirm that all information is correct.
10. Click "Select Payment Method" to go to the [Payment Method] page.
11. After selecting the payment method, choose to use the same billing address as the shipping address or a different billing address.
12. Click "Pay Now" to go to the [Checkout] page.
13. Complete your purchase by following the system instructions to finalize payment.
How to become a member?
Click the Member icon in the upper right corner of the webpage to register an account or log in with your Facebook, Google, or LINE account.
What payment methods are available?
※ All transaction data transmitted to shop.prettyniceltd.com will be encrypted throughout the entire process using a VeriSign 128-bit SSL server certificate to ensure the security of your personal data.
PRETTYNICE LTD. offers the following payment methods:
- Credit Card One-Time Payment (VISA, MasterCard, JCB, UnionPay)
- Credit Card Installment Payments (VISA, MasterCard, JCB)
- Credit Card Bonus Point Redemption
- ATM Virtual Account
- Online ATM
- Cash on Delivery at Convenience Store
How to use discount code?
Please enter your discount code on the checkout page after clicking "Checkout" on the "Shopping Cart" page.
How to confirm the order is completed?
After checkout is complete, the page will display your Order number ##### information, and you will receive an email with the subject line "Order ##### Confirmed."
How to check purchase history?
Already a member:
Please click on the link shop.prettyniceltd.com/account/login to log in to your account.
Not yet a member:
Please register using the email address provided when ordering to view your order history.
Member registration link: shop.prettyniceltd.com/account/register
