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FAQ



DO I NEED TO REGISTER BEFORE I CAN MAKE A PURCHASE?

PLEASE REGISTER YOUR MEMBERSHIPS FOR USING OUR WEBSITE. ( YOU CAN ALSO USE FACEBOOK ACCOUNT FOR FAST REGISTER.)



DO I NEED A PAYPAL ACCOUNT TO MAKE A PAYMENT?

PAYPAL DOES NOT REQUIRE AN ACCOUNT TO MAKE A PURCHASE. IF YOUR CREDIT/DEBIT CARDS ARE ALREADY SECURED BY A PAYPAL ACCOUNT THEY WILL ASK YOU TO LOGIN TO MAKE THE PURCHASE.



CAN I AMEND MY ORDER?

NO, ONCE YOUR ORDER HAS BEEN PLACED WE CAN NOT MANUALLY ADJUST YOUR ORDER FROM OUR SYSTEM. HOWEVER, YOU CAN CANCEL YOUR ORDER AND PLACE A NEW ORDER.



DO YOU SHIP TO MY COUNTRY?

YES, WE DO WORLDWIDE SHIPPING! SHIPPING FEES WILL BE CALCULATED FOR YOU AT CHECKOUT.



WHEN WILL MY ORDER SHIP?

WE SEND ORDERS OUT MONDAY - FRIDAY EXCLUDING PUBLIC HOLIDAYS. THE DAY YOUR ORDER IS GETTING SHIPPED YOU WILL RECEIVE AN EMAIL WITH YOUR SHIPPING NUMBER.



WHAT FORMS OF PAYMENT DO YOU ACCEPT?

PLEASE FIND OUT PAYMENTS WE ACCEPTED DOWN BELOW:


 MASTERCARD, VISA (PAYMENT ARE PROCESSED BY OUR PAYMENT PARTNER ECPAY) , 

PAYPAL (PAYMENT ARE PROCESSED BY OUR PAYMENT PARTNER PAYPAL), 

WECAHT PAY (PAYMENT ARE PROCESSED BY OUR PAYMENT PARTNER WECHAT TENCENT), 

ALIPAY (PAYMENT ARE PROCESSED BY OUR PAYMENT PARTNER ALIBABA).



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